1xmm Privacy Policy
Your personal data is very important to us. This policy explains in detail how 1xmm collects, stores, and protects your data, and how we respect your rights as a player.
This Privacy Policy ("Policy") applies to every player ("you", "player") who uses the 1xmm platform ("we", "1xmm") and its services ("https://1xmm.wine"). By continuing to use this platform, you are considered to have agreed to the terms of this Policy.
1 What We Do and the Purpose of This Policy
1xmm is an online casino platform designed for players in Myanmar, with the goal of delivering a smooth service while ensuring the privacy and security of every player.
The purposes of this policy are —
- To clearly explain what personal data we collect and why
- To describe how that data is used, stored, and protected
- To inform players of their privacy rights
- To explain how we work with third parties
2 Types of Data We Collect
When players use the platform, we may collect personal data across the following categories, depending on how the platform is used.
2.1 — Data provided directly by the player
- Name, date of birth, and email address provided when opening an account
- Payment details provided when making deposits or withdrawals
- Identity documents submitted for KYC (Know Your Customer) verification
- Messages sent through contact forms
2.2 — Data collected automatically
- IP address and network connection information
- Browser type, device model, and operating system
- Date and duration of website visits
- Cookie and session token data
- Gaming history (game name, play time, bet amounts, and results)
2.3 — Data received from third parties
- Verification data from payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay
- Referral information when you share your player ID with friends
3 How We Use Your Personal Data
We use the personal data we collect only for the following purposes.
- Account creation, registration, and managing player access
- Verifying and confirming deposit / withdrawal transactions
- Processing bonuses, cashback, and VIP reward systems
- Responsible gaming practices — including 21+ age verification
- Fraud prevention and security measures
- Collecting player experience surveys to improve our services
- Providing customer support via 24/7 Live Chat and email
- Sending updates about new 1xmm services and promotions (only with player consent)
4 Data Protection Methods
To protect player personal data, 1xmm applies technical and administrative security measures.
4.1 — Technical Protections
- SSL (Secure Socket Layer) encryption ensures the security of data transfers
- Databases are encrypted and access is restricted to authorised personnel only
- Financial data is handled in accordance with PCI DSS standards
- Firewalls and intrusion detection systems are in place
4.2 — Administrative Protections
- Only authorised staff with a relevant purpose may access player personal data
- Staff are required to attend personal data protection training
- Personal data access logs are reviewed regularly
5 How Personal Data Is Shared
1xmm does not sell or rent player personal data to third parties. However, data may be shared in the following cases where it is necessary to provide our services.
- Payment service providers — to process financial transactions with KBZPay, Wave Money, AYA Pay, and CB Pay
- Game software providers — to send gameplay records so games run correctly
- Legal or judicial requests — when required by a request that complies with applicable law
- Fraud prevention — to relevant authorities to prevent financial crime
When sharing data with third parties, a data protection agreement is signed before any sharing takes place.
6 Cookies and Tracking Technologies
The 1xmm website uses cookies. A cookie is a small file stored in your browser that helps improve your website experience.
6.1 — Types of Cookies We Use
- Essential Cookies — required for account login and security functions
- Functional Cookies — to save language preferences and player settings
- Analytics Cookies — to collect website usage statistics and improve the site
You can disable cookies through your browser settings, but please note that some website features may become limited as a result.
7 Personal Data Retention Period
1xmm retains player personal data only until the following conditions are met.
- For as long as the player's account remains active
- For as long as necessary to provide services and meet legal obligations
- Financial records are kept for the period required under financial regulations
Once that period ends, personal data is securely deleted or converted into anonymised data.
8 Player Privacy Rights
Every player has the following rights regarding their personal data.
- Right of Access — you can request to view the personal data we hold about you
- Right to Rectification — you can request that incorrect or incomplete data be corrected
- Right to Erasure — You can request that your personal data be deleted once legal obligations have been fulfilled
- Right to Restriction — You can request that your personal data be restricted from use in certain processing activities
- Right to Object — You have the right to refuse the sharing of your personal data for advertising or marketing purposes
- Right to Data Portability — You can receive your personal data in a structured file format
To exercise any of these rights, contact us at [email protected]. We will handle your request in accordance with our policy.
9 Minor Protection
1xmm services are available to players 21+ only. We have no intention of collecting personal data from minors (under 21).
If we become aware that a player under 21 has opened an account, we will immediately delete their personal data and close the account. If you encounter such a case, please notify us at [email protected].
10 How We Handle Changes
1xmm may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date on this page will be revised accordingly.
By continuing to use the platform after any changes have been posted on this page, you are considered to have accepted the updated policy. We therefore encourage you to review this policy regularly.
11 Contact Us
If you have any questions about this Privacy Policy, you can reach us via 24/7 Live Chat or email.
Email: [email protected]
Our customer support team is available in Burmese 24 hours a day.